How do I cancel a ride?

Riders 3 months ago 11 views 29 helpful 1 min read

To cancel a ride: <ol> <li>Open the ride details screen</li> <li>Tap "Cancel Ride"</li> <li>Select a reason for cancellation</li> <li>Confirm the cancellation</li> </ol> Important: <ul> <li>Cancellation fees may apply if you cancel after a driver has accepted your request</li> <li>Frequent cancellations may affect your account rating</li> <li>No cancellation fee applies if canceled within 2 minutes of driver acceptance</li> </ul>

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